Having worked with Belle for over a year on a difficult employee issue, I can most definitely say that Belle is extremely professional, knowledgeable, precise and committed.
We had an employee issue where we had to prove to the Ministry of Labour that the long service employee had abandoned their job. This was a very difficult and lengthy procedure that would not have been successful without Belle.
Belle worked with me throughout the process…directing me expertly on how to proceed and drafted all documents to build our case. The result was exactly what we were looking for – a complete denial of the employee’s claim against us by the Ministry of Labour.
I would highly recommend Belle at Strategywise HR for any HR issues, and would not even consider going anywhere else!
George Hunak
President
My company came to Belle Yuan of StrategyWise HR with a massive undertaking: Align the US and Canadian Employee Handbooks and ensure compliance with all Canadian employment mandates and regulations. Our Canadian office just recently became an office of 50 employees, so the learning curve was quite steep. Belle led us through this process with patience, expertise and generosity. Her wealth of knowledge and practical suggestions astonished us.
Belle was so organized and her follow-up was immediate. Her clarity and support anchored us in this project. She was simply awesome!
At the end of this project, we are left in grateful awe for her and the comprehensive Employee Handbook she created for the Canadian office
Jill Handy
Director of Human Resources
Belle Yuan assisted the Association with a very complex and sensitive matter. Her professionalism and expertise helped us to navigate through the difficult issues with confidence. She invested time in ensuring we understood the process, kept us fully informed of progress and was sensitive to our needs. We were provided with the information and documentation necessary to support us to make an informed decision.
She followed through with her promise of what we should expect from her service. Her thoroughness, attention to detail and commitment to our needs exceeded our expectations
With her guidance we learnt a lot, she made us feel confident in our approach. Excellent communication throughout the process and detailed, very well written reports.
Director of Human Resources
Non-profit - Community Services
Belle Yuan has been an absolute pleasure to work with on this project! She is an expert at HR Policy Work and with the Compliance requirements in Canada. Yet, I always felt she was trying to accommodate WES’ culture and our somewhat convoluted thinking and practices!
When we recently had an Inspector respond to a complaint from one of our employees, everything that the Inspector required from WES was already planned and defined by Belle in our Handbook! In many ways that is the perfect outcome!
Mike Lowe
Senior Director, Human Resources
I was a part of the management team involved in collective bargaining…I worked alongside Belle Yuan throughout this period and found the experience positive and rewarding.
It was a pleasure for me to work with Belle who is very good at breaking things down and was always clear and precise in her communication with us during the entire time. Belle was effective in providing pointers about our current practices and what changes should be made to pre-empt grievances and pave the way for clear and precise communication between labour and management.
Belle was instrumental in analyzing and helping us strategize throughout this period of protracted negotiations. I appreciate Belle’s accurate recap of items discussed before and after each bargaining meeting, as well as her ability to lead and guide the preparations and discussions with the management team.
Belle assisted us in harnessing the negotiations and ultimately, we were able to clean up the ambiguities in the collective agreement and achieved our major objectives.
Mei Tin Lee
Program Director
Belle Yuan is a pleasure to work with. Belle is always attentive to our needs and keeps us on track, providing clear instructions and follow up. We know we can rely on the information Belle provides us and we appreciate that she offers hands on assistance that ensures that we do things correctly and on time. Belle’s attendance to our needs has never been lacking and her personality makes it very easy to convey exactly how we are feeling and what our needs are. Belle makes it very easy to work with her.
Belle Yuan has assisted & guided us through various HR scenarios such as but not limited to: how to handle a difficult staff member and turn them around, how to document and mentor an under performing employee, how to deal with staff with mental health issues, how to ease a staff member back to work while accommodating their specific needs.
Karen
Office Manager
I have worked with Belle and Strategywise HR on several matters, including workplace investigations. I have found Belle to be a logical and proactive thinker whose work has been valuable to myself and my clients.
Specifically, Belle’s investigation reports show quality and analysis that is exemplary. Her years of experience in the HR and investigations fields show strongly in her work and she is a pleasure to deal with for any HR solutions.
Matt Vella
Partner, Employment and Labour Lawyer
Belle was assigned to a Process Transformation taskforce I was put in charge at Bell. She had the responsibility to help us assess industrial relations challenges that may arise as a result of process modifications.
Belle was extremely helpful to the team. Not only did she work as a partner from the beginning, she was also able to understand quickly the labour implications of our decisions.
She was trusted by all the members of the team and was constantly solicited for advise. She is very professional and dedicated to her work. I really enjoyed having Belle on the team and consider her an asset to any organization
Juan Manuel Ramos Gurrion
Senior Director, IP Technologies
Belle’s professionalism is superb! She was constantly on the ball, during the process, she never take her eyes off it. I am truly amazed of her knowledge and commitment. In such a short time, in a few months we were able to accomplish a lot of policies and procedures.
Job well done Belle!
Grace Miles
Director, Finance & Administration
Belle is a complete Pro! Belle’s calm, professional, straightforward manner is a welcome breath of fresh air. Belle was extremely insightful, as well as time efficient, direct with her advice which has helped us so much in managing HR and organizational strategy . Her independent counsel was highly beneficial and valued.
Co-Founder & EVP
Public Relations
Very much appreciated Belle’s style: knowledgeable, supportive, soft-spoken but clear. Helped us get through this situation [workplace investigation] with clarity and directness…final report was thorough and clear.
We were very pleased with our experience.
